/*
 * Thème csm-support-v2, Code Source Marketing (2026-10).
 * Chargé après theme.min.css (Bootstrap 4). Tout le style maison est ici.
 */

:root {
  --bg: #ffffff;
  --bg-dark: #111111;
  --accent: #C8F9A8;
  --text: #1a1a1a;
  --heading: #000000;
  --stripe: #f2f2f2;
  --page: #f6f6f4;
  --line: #e4e4e0;
  --muted: #5f5f5a;
  --accent-strong: #3f8f1f;
  --wait: #fff1c2;
  --wait-text: #6b4e00;
  --hold: #dcecff;
  --hold-text: #123f73;
  --closed: #ececec;
  --closed-text: #555555;
  --radius: 12px;
  --primary: #C8F9A8;
}

html { font-size: 16px; }

html,
body {
  font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, sans-serif !important;
  min-height: 100%;
}

body,
body.primary-bg-color {
  margin: 0;
  background: var(--page) !important;
  color: var(--text);
  line-height: 1.5;
}

a { color: var(--accent-strong); }
a:hover, a:focus { color: var(--heading); }

h1, h2, h3, h4, h5, h6, .h1, .h2, .h3, .h4, .h5, .h6 { color: var(--heading); }

/* ---------- En-tête ---------- */
.csm-top { background: var(--bg-dark); color: #fff; }
.csm-top-inner {
  max-width: 1080px; margin: 0 auto; padding: 16px 24px;
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
}
.csm-top img { display: block; height: 36px; width: auto; }
.csm-nav { display: flex; gap: 4px; flex-wrap: wrap; margin: 0; padding: 0; list-style: none; }
.csm-nav a {
  color: #d8d8d8; text-decoration: none; padding: 8px 14px; border-radius: 8px;
  font-size: 15px; font-weight: 500; display: block;
}
.csm-nav a:hover, .csm-nav a:focus { color: #fff; background: #222; }
.csm-nav a.on { color: var(--bg-dark); background: var(--accent); }

/* ---------- Corps ---------- */
#main-body.csm-main { padding: 32px 0 64px; background: transparent; }
.csm-wrap { max-width: 1080px; margin: 0 auto; padding: 0 24px; }
.csm-wrap .primary-content { padding: 0; }

.csm-h1 { color: var(--heading); font-size: 28px; line-height: 1.2; margin: 0 0 6px; font-weight: 700; letter-spacing: -.01em; }
.csm-h2 { color: var(--heading); font-size: 19px; margin: 0 0 4px; font-weight: 600; }
.csm-lead { color: var(--muted); margin: 0; }
.csm-hello { display: flex; justify-content: space-between; align-items: flex-end; gap: 16px; flex-wrap: wrap; margin-bottom: 24px; }

.csm-card { background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius); }
.csm-pad { padding: 24px; }

.csm-btn {
  display: inline-block; border: 0; border-radius: 10px; padding: 12px 20px; font-weight: 600;
  text-decoration: none; text-align: center; cursor: pointer; line-height: 1.4; font-size: 16px;
}
.csm-btn:hover, .csm-btn:focus { text-decoration: none; }
.csm-btn-main { background: var(--accent); color: var(--bg-dark) !important; }
.csm-btn-main:hover { background: #b6f08f; }
.csm-btn-dark { background: var(--bg-dark); color: #fff !important; }
.csm-btn-dark:hover { background: #2a2a2a; }
.csm-btn-ghost { background: #fff; border: 1px solid var(--line); color: var(--text) !important; }
.csm-btn-ghost:hover { border-color: #bdbdb6; }
.csm-btn-big { font-size: 17px; padding: 15px 26px; }
.csm-btn-block { display: block; width: 100%; }

.csm-back { display: inline-block; margin-bottom: 16px; color: var(--muted); text-decoration: none; font-size: 15px; }
.csm-back:hover { color: var(--heading); text-decoration: none; }

/* Bandeau d'appel */
.csm-hero {
  background: var(--bg-dark); color: #fff; border-radius: var(--radius); padding: 32px;
  display: grid; grid-template-columns: 1fr auto; gap: 24px; align-items: center; margin-bottom: 24px;
}
.csm-hero .csm-h2 { color: #fff; font-size: 22px; }
.csm-hero p { color: #c9c9c9; margin: 6px 0 0; max-width: 560px; }
.csm-hero .csm-hours { font-size: 14px; color: #9a9a9a; margin-top: 12px; }

.csm-alert {
  display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap;
  background: var(--wait); color: var(--wait-text); border-radius: var(--radius); padding: 16px 20px; margin-bottom: 24px;
}
.csm-alert strong { color: #3f2f00; }
.csm-alert a { font-weight: 600; color: var(--wait-text); text-decoration: underline; }

/* Liste des demandes */
.csm-section-head { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding: 20px 24px; flex-wrap: wrap; }
.csm-filters { display: flex; gap: 6px; flex-wrap: wrap; }
.csm-filters button {
  border: 1px solid var(--line); background: #fff; border-radius: 999px; padding: 6px 14px;
  font-size: 14px; color: var(--muted); cursor: pointer;
}
.csm-filters button.on { background: var(--bg-dark); color: #fff; border-color: var(--bg-dark); }

table.csm-table { width: 100%; border-collapse: collapse; margin: 0; }
.csm-table thead th {
  background: var(--bg-dark); color: var(--accent); text-align: left; font-size: 13px; font-weight: 600;
  text-transform: uppercase; letter-spacing: .04em; padding: 12px 24px; border: 0;
}
.csm-table tbody tr:nth-child(even) { background: var(--stripe); }
.csm-table tbody td { padding: 16px 24px; border-top: 1px solid var(--line); vertical-align: middle; }
.csm-table tbody tr { cursor: pointer; }
.csm-table tbody tr:hover { background: #eef9e6; }
.csm-table a.csm-t-subject { font-weight: 600; color: var(--heading); text-decoration: none; }
.csm-t-meta { font-size: 14px; color: var(--muted); }
.csm-t-num { font-size: 13px; color: var(--muted); font-variant-numeric: tabular-nums; }
.csm-empty { padding: 32px 24px; text-align: center; color: var(--muted); border-top: 1px solid var(--line); }
.csm-empty strong { display: block; color: var(--heading); font-size: 17px; margin-bottom: 4px; }

.csm-pill { display: inline-block; border-radius: 999px; padding: 4px 12px; font-size: 13px; font-weight: 600; white-space: nowrap; }
.csm-pill-recue, .csm-pill-traitement { background: var(--accent); color: #1f4d0b; }
.csm-pill-repondu { background: var(--wait); color: var(--wait-text); }
.csm-pill-attente { background: var(--hold); color: var(--hold-text); }
.csm-pill-reglee { background: var(--closed); color: var(--closed-text); }

.csm-legend { padding: 16px 24px; border-top: 1px solid var(--line); font-size: 14px; color: var(--muted); display: flex; gap: 18px; flex-wrap: wrap; }
.csm-legend span { display: inline-flex; gap: 8px; align-items: center; }

.csm-grid-2 { display: grid; grid-template-columns: 2fr 1fr; gap: 24px; margin-top: 24px; }
.csm-grid-2.csm-flush { margin-top: 0; }
.csm-side .csm-h2 { font-size: 16px; }
.csm-side p { margin: 8px 0 0; color: var(--muted); font-size: 15px; }
.csm-side dl { margin: 12px 0 0; font-size: 15px; }
.csm-side dt { color: var(--muted); font-size: 13px; margin-top: 10px; font-weight: 400; }
.csm-side dd { margin: 0; }
.csm-side .csm-btn { margin-top: 16px; width: 100%; }
.csm-side + .csm-side { margin-top: 16px; }
.csm-grid-2 > .csm-side + .csm-side { margin-top: 0; }
.csm-side.csm-dark { background: var(--bg-dark); border-color: var(--bg-dark); }
.csm-side.csm-dark .csm-h2 { color: var(--accent); }
.csm-side.csm-dark p { color: #c9c9c9; }
.csm-tips { margin: 12px 0 0; padding-left: 20px; font-size: 15px; color: var(--muted); }
.csm-tips li { margin-top: 8px; }
.csm-tips b { color: var(--text); }

/* Formulaires */
.csm-form-body { padding: 8px 24px 24px; }
.csm-row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.csm-row-2.csm-row-titre { grid-template-columns: 2fr 1fr; }
.csm-row-2.csm-row-seul { grid-template-columns: 1fr; }
label.csm-f, .csm-form-body .form-group > label {
  display: block; font-weight: 600; color: var(--heading); margin: 18px 0 6px; font-size: 15px;
}
.csm-form-body .form-group { margin: 0; }
.csm-hint { font-weight: 400; color: var(--muted); font-size: 14px; }
.csm-wrap input[type=text], .csm-wrap input[type=email], .csm-wrap input[type=password], .csm-wrap input[type=tel],
.csm-wrap select, .csm-wrap select.form-control, .csm-wrap textarea, .csm-wrap .form-control {
  width: 100%; font: inherit; font-size: 16px; border: 1.5px solid var(--line); border-radius: 10px;
  padding: 12px 14px; background: #fff; color: var(--text); height: auto; box-shadow: none;
}
.csm-wrap input:focus, .csm-wrap select:focus, .csm-wrap textarea:focus, .csm-wrap .form-control:focus {
  outline: none; border-color: var(--bg-dark); box-shadow: none;
}
.csm-wrap textarea { min-height: 220px; resize: vertical; }
.csm-wrap .form-control:disabled, .csm-wrap .form-control.disabled { background: var(--stripe); }

.csm-seg { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.csm-choice {
  border: 1.5px solid var(--line); border-radius: 10px; padding: 11px 14px; background: #fff;
  text-align: center; font-weight: 600; color: var(--heading); cursor: pointer;
}
.csm-choice.on { border-color: var(--bg-dark); box-shadow: inset 0 0 0 1px var(--bg-dark); background: #fbfffa; }

.csm-drop {
  display: block; border: 1.5px dashed #c9c9c2; border-radius: 10px; padding: 20px; text-align: center;
  color: var(--muted); font-size: 15px; margin: 0; background: #fff; cursor: pointer; font-weight: 400;
}
.csm-drop u { color: var(--heading); }
.csm-drop input[type=file] { position: absolute; width: 1px; height: 1px; opacity: 0; overflow: hidden; }
.csm-drop.has-files { border-style: solid; border-color: var(--accent-strong); color: var(--text); }
.csm-files-note { font-size: 13px; color: var(--muted); margin-top: 6px; }

.csm-form-foot {
  display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap;
  padding: 20px 24px; border-top: 1px solid var(--line); background: #fafaf8; border-radius: 0 0 var(--radius) var(--radius);
}
.csm-form-foot p { margin: 0; font-size: 14px; color: var(--muted); flex: 1 1 220px; }

/* Page d'une demande */
.csm-ticket-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 16px; flex-wrap: wrap; margin-bottom: 20px; }
.csm-ticket-head .csm-t-num { margin-bottom: 4px; }
.csm-ticket-head .csm-pill { font-size: 14px; padding: 6px 14px; }
.csm-progress { display: grid; grid-template-columns: repeat(4, 1fr); margin-bottom: 24px; }
.csm-progress div { padding: 12px 14px; font-size: 14px; color: var(--muted); border-top: 4px solid var(--line); }
.csm-progress div.done { border-top-color: var(--accent-strong); color: var(--text); }
.csm-progress div.now { border-top-color: var(--bg-dark); color: var(--heading); font-weight: 600; }
.csm-thread { display: flex; flex-direction: column; gap: 16px; }
.csm-msg { padding: 20px 24px; }
.csm-msg-head { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 10px; }
.csm-who { font-weight: 600; color: var(--heading); }
.csm-who small { display: block; font-weight: 400; color: var(--muted); font-size: 13px; }
.csm-when { font-size: 14px; color: var(--muted); }
.csm-msg .csm-msg-body { overflow-wrap: anywhere; }
.csm-msg .csm-msg-body p:last-child { margin-bottom: 0; }
.csm-msg .csm-msg-body img { max-width: 100%; height: auto; }
.csm-msg.csm-team { border-left: 4px solid var(--accent-strong); }
.csm-files { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 12px; }
.csm-file {
  display: inline-block; padding: 6px 12px; border: 1px solid var(--line); border-radius: 8px;
  font-size: 14px; background: var(--stripe); color: var(--text); text-decoration: none;
}
.csm-reply { margin-top: 24px; }
.csm-reply textarea { margin-top: 12px; min-height: 140px; }
.csm-reply-actions { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-top: 14px; align-items: center; }
.csm-info-list { font-size: 15px; margin-top: 8px; }
.csm-info-list div { display: flex; justify-content: space-between; gap: 12px; padding: 10px 0; border-top: 1px solid var(--line); }
.csm-info-list div:first-child { border-top: 0; }
.csm-info-list span:first-child { color: var(--muted); }
.csm-info-list span:last-child { text-align: right; overflow-wrap: anywhere; }

/* Onglets de compte */
.csm-tabs { display: flex; gap: 6px; flex-wrap: wrap; margin: 0 0 24px; padding: 0; list-style: none; }
.csm-tabs a {
  display: block; border: 1px solid var(--line); background: #fff; border-radius: 999px; padding: 7px 16px;
  font-size: 15px; color: var(--muted); text-decoration: none;
}
.csm-tabs a.on { background: var(--bg-dark); color: #fff; border-color: var(--bg-dark); }

/* Pages WHMCS standard restylées (compte, connexion, etc.) */
.csm-wrap .card { border: 1px solid var(--line); border-radius: var(--radius); box-shadow: none; }
.csm-wrap .card-body { padding: 24px; }
.csm-wrap .card-footer { background: #fafaf8; border-top: 1px solid var(--line); border-radius: 0 0 var(--radius) var(--radius); }
.csm-wrap .card-title { font-weight: 600; }
.csm-wrap .btn { border-radius: 10px; font-weight: 600; padding: 10px 18px; }
.csm-wrap .btn-primary { background: var(--bg-dark); border-color: var(--bg-dark); color: #fff; }
.csm-wrap .btn-primary:hover, .csm-wrap .btn-primary:focus { background: #2a2a2a; border-color: #2a2a2a; color: #fff; }
.csm-wrap .btn-default, .csm-wrap .btn-outline-primary { background: #fff; border: 1px solid var(--line); color: var(--text); }
.csm-wrap .table thead th { background: var(--bg-dark); color: var(--accent); border: 0; font-size: 13px; text-transform: uppercase; letter-spacing: .04em; }
.csm-wrap .table tbody tr:nth-child(even) { background: var(--stripe); }
.csm-wrap .alert { border-radius: 10px; }
.csm-wrap .input-group-text { background: var(--stripe); border: 1.5px solid var(--line); border-radius: 10px 0 0 10px; }
.csm-wrap .input-group-merge .form-control { border-radius: 0 10px 10px 0; }
.csm-wrap .mw-540 { max-width: 540px; margin-left: auto; margin-right: auto; }
.master-breadcrumb { display: none; }

/* Pied de page */
.csm-footer {
  max-width: 1080px; margin: 0 auto; padding: 0 24px 40px; font-size: 14px; color: var(--muted);
  display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; background: transparent;
}
.csm-footer a { color: var(--muted); }

@media (max-width: 820px) {
  #main-body.csm-main { padding: 24px 0 48px; }
  .csm-wrap, .csm-top-inner, .csm-footer { padding-left: 16px; padding-right: 16px; }
  .csm-hero { grid-template-columns: 1fr; padding: 24px; }
  .csm-hero .csm-btn { width: 100%; }
  .csm-grid-2 { grid-template-columns: 1fr; }
  .csm-row-2, .csm-row-2.csm-row-titre { grid-template-columns: 1fr; gap: 0; }
  .csm-nav a { padding: 7px 10px; font-size: 14px; }
  .csm-top-inner { gap: 10px; }
  .csm-table thead { display: none; }
  .csm-table tbody tr { display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; padding: 14px 16px; border-top: 1px solid var(--line); }
  .csm-table tbody td { padding: 0; border: 0; }
  .csm-table tbody td.csm-c-status { grid-column: 2; grid-row: 1; }
  .csm-table tbody td.csm-c-date { grid-column: 1; }
  .csm-section-head, .csm-legend { padding-left: 16px; padding-right: 16px; }
  .csm-progress { grid-template-columns: 1fr 1fr; }
  .csm-msg { padding: 16px; }
  .csm-pad, .csm-wrap .card-body { padding: 18px 16px; }
  .csm-form-body { padding: 4px 16px 18px; }
  .csm-form-foot { padding: 16px; }
  .csm-form-foot .csm-btn { width: 100%; }
}